Privacy Policy

Privacy Notice

Last Updated: September 17, 2026

Thank you for visiting Linalay. This website is owned and operated by Linalay. We respect your privacy and are committed to handling your personal information carefully, responsibly, and securely while providing a smooth online shopping experience.

By accessing our website, using our services, or placing an order with us, you agree that Linalay may collect, use, store, and share your information in accordance with this Privacy Policy.

Information We Collect

We may collect personal information from you when you:

Visit or browse our website
Place an order through our store
Sign up for emails, newsletters, offers, or promotions
Contact our customer support team
Submit reviews, respond to surveys, enter giveaways, or participate in promotional activities

The information we collect may include:

Name
Email address
Phone number
Billing address
Shipping address
Payment-related information
Order details
Purchase history
Any other information you voluntarily provide to us

We may also automatically collect certain technical information when you interact with our website, including:

IP address
Browser type
Device type
Pages visited
Links clicked
Time spent on the website
Cookies
Pixel tags
Log files
Similar tracking technologies

How We Use Your Information

Linalay may use the information we collect to:

Process, confirm, ship, and track your orders
Manage refunds, returns, exchanges, or customer service requests
Improve our website, products, services, and overall shopping experience
Send order confirmations, shipping updates, newsletters, promotions, and special offers
Customize website content, product recommendations, and advertising
Detect and prevent fraud, unauthorized activity, or security issues
Respond to your inquiries, requests, concerns, or complaints
Meet applicable legal, regulatory, operational, or business requirements

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support website functionality, improve performance, remember your preferences, manage your shopping cart, analyze visitor behavior, and provide more relevant advertising.

Cookies may include: Necessary Cookies These cookies allow essential website functions such as account access, shopping cart functionality, checkout, and security.

Performance Cookies These cookies help us understand how visitors use our website and help us improve website performance.

Functional Cookies These cookies may remember settings such as language, location, currency, or other preferences.

Advertising Cookies These cookies may help us measure advertising performance and display more relevant offers or promotional content.

You may control or disable cookies through your browser settings. Please note that some features of our website may not function properly if certain cookies are disabled.

Sharing Your Information

We may share your information with trusted third-party service providers when reasonably necessary to operate our business and provide services to you.

These service providers may include:

Payment processing providers
Shipping and delivery partners
Customer support platforms
Marketing and advertising service providers
Analytics and website performance providers
Website hosting and ecommerce service providers
Fraud prevention and security providers
Legal, regulatory, or government authorities when required by law

We may also use or share aggregated, anonymized, or non-personal information for business analysis, marketing, reporting, research, or service improvement purposes.

Text Marketing

If you provide your phone number during checkout or subscribe to SMS communications, Linalay may send you messages such as:

Order notifications
Shipping and delivery updates
Customer service communications
Abandoned cart reminders
Promotional or marketing text messages where permitted

You may unsubscribe from promotional SMS messages at any time by following the opt-out instructions included in the message or by contacting us at: service@linalay.com

Your Privacy Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to request:

Access to personal information we hold about you
Correction of inaccurate or incomplete information
Deletion of certain personal information
Restriction of certain processing activities
Information about how your personal information is used or shared

To submit a privacy-related request, please contact us at: service@linalay.com

You may also unsubscribe from promotional emails at any time by clicking the “unsubscribe” link included in our marketing emails.

California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws regarding the collection, use, disclosure, and sharing of your personal information.

To submit a California privacy request, please contact us at: service@linalay.com

Please include “Attn: California Privacy” in the subject line so we can identify and process your request appropriately.

Children’s Privacy

Our website is not designed for or directed toward children under the age of 13. Linalay does not knowingly collect personal information from children under 13.